Returns & Exchanges
At Matador, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to make your shopping experience as seamless as our designs, ensuring you find the perfect fit every time.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
Receive Your Refund
After our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing